Makes it simple to see which parts of a website or web application are impacted by feedback. Bugherd Support.
this, you have actually delivered a brand-new website to your client and are feeling nice and relaxed when unexpectedly your customer sends you an e-mail with an issue. Then another, and another. A whole spreadsheet of bugs and concerns. What’s worse is that the feedback isn’t detailed enough to duplicate and solve the bugs.
Sounds all too familiar?
Well, the good news is that there is a one-stop option to this problem. In this article, we are going to examine a tool that lets your customer directly add feedback to the website where the bug appears. Like adding a sticky note to the page, and in turn, you can manage all the bugs through the Kanban-style taskboard. This tool is called the
t is highly ideal for collecting and handling feedback in the Client UAT stage or whenever you have a mix of non-technical and technical users. This is a best tool for companies, online marketers, project managers, web designers, and designers, or any teams who handle internal and external site feedback.
It is a perfect tool to use with remote teams to get everybody in tune.
Customer Base:
The tool is used by more than 6000 business throughout the 172 nations with 200k+ users. Numerous big companies have utilized this tool for bug tracking and problem management, specifically, Amazon, Bloomberg, McKinsey & Business, Dyson, etc.
Combination and Compatibility
integrates extremely well with popular apps you may know like Zapier, GitHub, Zendesk, Slack, Basecamp, JIRA, Redmine, Tracker, and Essential.
It is likewise suitable with mobile sites. This tool can be deployed on Cloud, saas, and web. The browser extension is likewise readily available for Chrome, Firefox, and Microsoft Edge internet browsers.
Why Do You Required?
Gathering feedback from customers through e-mails or unclear spreadsheets can be aggravating. The technical team wastes a lot of time just getting the bug details to reproduce it.
With BugHerd, you get rid of all this. Your customer can report bugs directly in the form of sticky notes on the website, with all the metadata and screenshot immediately recorded, and after that you can merely see and track the bugs through the Kanban board. Given that developers will be able to see the bugs straight on the website as they’re reported by the customer, there is no communication loss while doing so.
Fill out all the information, pick assignee or you may leave this blank, set the severity of the bug, give any accessories if you wish to, include annotations, and click on Create Task.
# 6) You will now see the bug developed and pinned at the specific aspect location on the website.
Likewise, the screenshot is caught instantly and all the metadata info including the reporter details, the os utilized, web browser used, selector info, resolution, internet browser window size, etc is auto visited the ticket.
BugHerd is a fantastic tool for website designers, web designers, and website project managers, but it can be tough to know how to use it to its full potential.
Even if you recognize with, there’s constantly more to discover. The more you learn about the tool, the more efficient you’ll be.
Our supreme guide to will assist you get the most out of this effective bug tracking and feedback tool.
We’ll also provide you a detailed review on all the features that provides.
So whether you’re just starting out with or you’ve been utilizing it for a while, this post is for you!
You’ll discover how to develop bugs, handle tasks, team up with staff member, and more. With our assistance, you’ll be a pro in no time!
‘s Public Feedback Tool makes it simple for users to supply feedback on a site or web application. Users can submit feedback directly from their web browser or e-mail client, making it simple to track and handle feedback.
BugHerd’s visual interface Users can appoint feedback to particular staff member and set due dates to ensure that feedback is attended to in a timely way. instantly informs users when feedback is fixed, making it easy to keep an eye on development.
Video Feedback Tool
‘s Video Feedback Tool is the answer if you’re looking for a simple way to get feedback on your videos. Bugherd Support
With simply a couple of clicks, you can upload your video and share it with your team or customers for feedback. You can even welcome others to leave comments on particular parts of the video.
This is a fantastic method to get feedback on your work without having to set up a meeting or send out a bunch of emails. Plus, it’s easy to use and absolutely free.
Bug tracking and reporting
Users can submit bug reports straight from their web internet browser or email client, making it simple to track and manage bugs.’s visual user interface makes it simple to see which parts of a site or web application are affected by a bug.
Users can designate bugs to specific staff member and set due dates to guarantee that bugs are fixed in a timely manner. automatically notifies users when a bug is repaired, making it easy to track progress.
BugHerd’s task management functions make it easy to track the progress of a job and guarantee that all staff member are on the same page. Users can create project timelines and Kanban boards to visualize the work that needs to be done.
Employee can be designated to particular tasks and subtasks, and each job can have its own due date.
Interaction and Partnership
BugHerd’s interaction features make it easy for team members to interact with each other about a job.
Users can leave comments on bugs and jobs, and can also @mention other users to get their attention.
The Notifications Center keeps users as much as date on the current activity in a task, so they can easily see what needs to be done.
Under this strategy, you can have up to 25 members to be part of the account. The functions in the Premium strategy include everything on the Requirement plan.
Video Feedback Tool
Screenshots (via JavaScript code bit).
Custom branding or logo.
Visitors see other guest feedback.
Member comment.
50 GB Storage capacity.
The Premium strategy is ideal for large services with groups who want to include their own branding to BugHerd, along with those who need a bit more storage area and top priority support.